Processing
Ordering
OlyRevive provides a straightforward way for customers to purchase OlyLife products online. After an order is placed, we coordinate its registration with OlyLife, which manages product fulfillment and shipping.
Direct Purchasing
Customers can select products, submit their information, and complete payment directly through our website. Payments are handled through the secure third-party payment provider connected to our checkout system, so customers do not need to provide credit card information by telephone, email, or direct message.
Security
Protecting customer information is important to us. Full payment-card details are processed by the authorized payment provider and are not intended to be received or stored directly by OlyRevive. Personal and order information is handled according to our Privacy Policy and shared only as necessary to process, register, fulfill, and deliver an order.
Accuracy
We carefully review and submit order information to help reduce processing errors. Customers are responsible for confirming their product selection, contact information, and shipping address before completing a purchase. Once an order is submitted to OlyLife for fulfillment, changes or cancellations may not be possible.
Fulfillment
OlyLife and its designated service providers are responsible for fulfilling and shipping orders. Available tracking information will be provided to the customer after it is received. Shipping times are estimates and may be affected by product availability, carrier operations, weather, or other circumstances outside our reasonable control.
Customer Support
OlyRevive is available to assist with general product questions, order status, shipping information, and eligible warranty concerns. For assistance, please visit our Contact page or email info@olyrevive.com. Please include your name and order number so we can respond more efficiently.